Available downloads

Downloads Stock number Format Size
Candidate Fact Sheet 091001 PDF 428 KB
Request for Address or Name Change 091006 PDF 63 KB
AQB content outlines 229905 PDF 58 KB

Cancellation / Rescheduling policy

To cancel or reschedule a test without any penalty it needs to be done two full calendar days before the test.

Appointment is scheduled for: Cancellation / Reschedule deadline
Monday - anytime Anytime up to midnight on the Friday before
Tuesday - anytime Anytime up to midnight on the Saturday before
Wednesday - anytime Anytime up to midnight on the Sunday before
Thursday - anytime Anytime up to midnight on the Monday before
Friday - anytime Anytime up to midnight on the Tuesday before
Saturday - anytime Anytime up to midnight on the Wednesday before
Sunday - anytime Anytime up to midnight on the Thursday before

* Based on a start of week as Sunday.

Candidates can cancel and reschedule using the web (self-service) up to midnight two full calendar days prior to their tests and incur no penalty for late cancellation or reschedule.

If candidates are calling Customer Services to cancel or reschedule on their behalf, please note the following customer service hours: Monday–Friday, 7:00 a.m.–10:00 p.m. CT, Saturday, 7:00 a.m.–4:00 p.m. CT, and Sunday, 9:00 a.m.–3:00 p.m. CT; closed on local holidays.

Testing at Military Bases

View a list of domestic and overseas military installations offering these exams. To schedule your exam, please make your reservation online or contact our Call Center at 888-204-6289. Installation locations are in alphabetical order by geographic region and state. If you are taking an exam in EMEA, please click Armed Forces, Europe & Other. If you are taking an exam at a facility in the Pacific, please click Armed Forces Pacific.

Last updated 2024-03-12