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Email customer service — Americas

Our team is hard at work helping candidates. Please allow us 3–4 business days to get back to you.

In order to assist you efficiently, please be as specific as possible! Please note: You cannot schedule, reschedule, or cancel your exam appointment by email.

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  • (If you’ve scheduled an exam, you should have received an appointment confirmation email with your Registration ID. This ID will help us locate your profile.)

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Let's get you answers. We recommend reviewing the frequently asked questions for general testing first. If you don't find what you're looking for, contact your programme-specific customer service team.