Customer service

Important information

Beginning the 28th of September Ericsson began utilizing a new tool for Ericsson Credential Management. All candidate records will now be accessible through Clarus. Clicking on the "Login" button to the right of this message will also take you from the Pearson VUE site to the new site where your registration process will now begin.

For more information and support options, please visit ETCP SharePoint site.

Registering for an ECD event? Please note that after the 28th of September candidate's testing at internal Ericsson Certification Days (ECDs) will need to select "At a test center" when asked "Where do you want to take your exam?" during the exam registration process. Available ECDs will populate the test center list based on the address entered on the "Find a test center" page.

Screen portion of At a test center button on the Where do you want to take your exam page

We encourage you to schedule/purchase your exam online. Get started by logging in to your web account on the Ericsson website. If you have any trouble, contact us or see our frequently asked questions.

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Last updated 2023-05-11