COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page (Opens in new window) to review the health and safety measures in place for testing and find out about any country-specific testing policies.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

Customer service for Continuing Education

The information on this page should only be used for CE questions.

If you need help with scheduling, rescheduling or cancelling your exam for Texas Insurance, please visit this page.

Contact us:

Get help fast! Just click to quickly reach customer service.

If the chat team is temporarily offline, please click on your region below to see alternate contact methods and hours of operation.

Telephone and email addresses broken down by region

Office Hours

Monday–Friday, 9:00 a.m.–7:00 p.m. Central time; closed on local holidays.


  • Licensees: 866-936-7791
  • Providers: 866-936-7790


Last updated 2019-09-10