FAQs: About the Tests

All of the Cisco exams that start with 650 or 700 must be taken online and are not available at Pearson VUE Test Centers.

A score report will be available at the end of the exam. Diagnostic information is provided on the score report.

This information may vary from one exam to another; therefore, this information is provided during the purchasing process.

The exam is valid for one attempt.

This information may vary from one exam to another; therefore, this information is provided during the purchasing process.

Yes, the test is scored. A score report will appear at the end of the test each time you take it.

Once you purchase your online exam, you must complete it within 2 days. Once the test is started, you will have a defined period of time to answer the questions on the test. If you do not complete the exam within the 2-day window, it will expire and you will not be refunded the cost of the exam.

Since these tests are taken online instead of in a Pearson VUE Test Center, extra time is not needed. You can stop the exam at anytime during the exam session by closing your browser. This will stop the clock and you can resume the exam when you are ready as long as it is within 2 days after the exam was purchased and the exam time has not completed.

Yes. You will need to create a separate Pearson VUE web account to sign in and purchase your exam. This is in addition to the Pearson VUE account you use to seek licensure.

If you already have a Pearson VUE Web Account, please sign in.

If you do not have a Pearson VUE Web Account, we recommend you create a profile at least 2 days prior to when you would like to take your online exam. Creating your account in advance of taking the exam will help reduce delays.

The purchase process is easy. Follow these steps:

1. Please Sign In.
2. On the sign-in page:
   • IF you have never tested with Pearson VUE, click on "Create a Web Account"
   • IF you have tested with Pearson VUE before, enter your username and password.
   • IF you can't remember your username or password, you can reset it by clicking on the appropriate "I forgot my _________" link.
3. Select your exam.
4. Submit your payment.
5. A "Begin exam" button will then be displayed. Click on the button to start the exam.

Pearson VUE accepts credit cards and vouchers.

Yes. You can cancel the exam and receive a refund as long as (a) you have not started it and (b) the delivery period has not expired.

After you have purchased your online exam, you will be presented with a "Begin exam" button. Once you press the button, your exam session will start.

Yes. The exam clock will stop by closing the web browser. You can resume your exam as long as it is within the delivery period and the exam time has not expired.

To resume the exam, follow these steps:

1. Please Sign In.
2. Enter your username and password.
3. Select the exam under “Open Online Exams.”
4. Select the “Resume Exam” button

Follow these steps:

1. Please Sign In.
2. Enter your username and password.
3. Under the "My Account" heading, click on View Score Reports
4. All of your completed exams will be listed. Click View after the exam you would like to examine.

If the FAQs have not addressed your question, please contact customer service.