COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page to look for testing availability and review the health and safety measures required for testing.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

Chartered Institute of Loss Adjusters Certification Testing

Chartered Institute of Loss Adjusters Certification Testing

The Chartered Institute of Loss Adjusters, under the guidance of its Examinations Committee and Council, have developed entry level qualifications. These qualifications demonstrate competence both to your colleagues, potential employers and to the public. Claims handling requires a multitude of skills and competences. By achieving the entry level qualification standards you will highlight your individual competence, you will gain further personal confidence and enhance your personal reputation.

The examinations are provided exclusively as computerised tests and the course material has been designed to be engaging and dynamic.

The Chartered Institute of Loss Adjusters wish you success with these qualifications.

Get certified from your home or office

Take your CILA exam conveniently from home through OnVUE online proctoring. A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.

Watch the short video on the CILA online proctoring page to see how convenient it is to test from home or work. Be sure to run the system test before you sign in to register for an online proctored exam. Good luck!

Special Needs

The Chartered Institute of Loss Adjusters welcomes entries from students with disabilities or special needs and is able to provide additional help or concessions, such as extra exam time, as appropriate to individual needs. If you have a special need, you should notify the Institute prior to booking your assessment by sending an email to the following address: certificate@cila.co.uk.

Demographic Changes

If you need to update your name details please forward evidence of your change of name to this email address pearsonvueuk.customerservice-cila@pearson.com

Last updated 2020-06-01